不知道是不是迫于压力，最后它还是FIX了续费价格，有一说一 Earl, [2024/4/13 21:32]
fixed?
Mack Lau, [2024/4/13 21:32]
What should I do if I renew my subscription?
Mack Lau, [2024/4/13 21:33]
No~It is not fixed,
Earl, [2024/4/13 21:34]
Is this a renewal
Earl, [2024/4/13 21:34]
It's only for new orders
Mack Lau, [2024/4/13 21:37]
April Promo: $1.09/mo. ？？What are you talking about?? This is the monthly expression. If your expression is wrong, please at least ensure that the order has been saved,
Earl, [2024/4/13 21:39]
Please open a ticket so the team can address this with you. I actually am on my phone.
Earl, [2024/4/13 21:47]
No clue what all this says.
Mack Lau, [2024/4/13 21:49]
Ticket Created #IAN-510886 Please fix the renewal price, it’s not the consumer’s fault
Earl, [2024/4/13 21:51]
Who said it was your fault?
Mack Lau, [2024/4/13 21:53]
It’s not important. What’s important is to fix the renewal price.
Earl, [2024/4/13 21:53]
This $1.09/mo. is only on new orders.
Earl, [2024/4/13 21:53]
for 12 mo. period.
Earl, [2024/4/13 21:54]
If you have a ticket our team will look into it.
Mack Lau, [2024/4/13 21:56]
I don’t know what you are talking about. LA is a new order, and I have never purchased LA before. Now as shown in the figure, the renewal price needs to be fixed. What do you need to express so that you can manually fix the price?
Mack Lau, [2024/4/13 21:57]
Don't let time run out on this amazing deal. We won't offer this for a while. April Promo: $1.09/mo.
Code: April2024
Dates: April, 10th – April, 17th, 2024
Dallas, TX. / Los Angeles, CA.
Basic – 1
2 vCPU (Intel)
2GB RAM (DDR4)
20GB NVMe Storage
2TB./mo. On 10Gbps uplink
1 IPv4 Address
Control Panel
24/7 Support
There is no word in the announcement that only new orders can enjoy the same discount price for purchase and renewal. You are obviously sophistry
Saturday, April 13th, 2024 (13:48)
Mack Lee Owner [email protected]
April Promo: $1.09/mo.? ? Please fix the renewal price
This means every month and not just one month！
As shown in the picture,
1.09/mo
please live up to the trust consumers place in you! It clearly indicates that this is monthly and not just one month
怎么会有如此垃圾的商家
cloudnium~你这是要跑路吗？ XO Lee Owner [email protected]
The bill for renewal has already been paid. It is clear through the screenshot of Alipay,
But why is it that after a few days have passed and the bill has not been processed yet, it still shows as unpaid? I don't know what your inaction should express~
Monday, May 6th, 2024 (16:27)
XO Lee Owner [email protected]
I have renewed my payment for several days, when will you mark the bill as paid? Is there any sense of responsibility? The VPS is about to expire and you haven't processed the bill as paid after receiving the payment. Is this a fraud against consumers?
Saturday, May 4th, 2024 (12:42)
Earl Adams Operator
客服
Hello XO,
They do get marked as paid once our team or I get to it. We work tickets as they come in.
Thank you,
Earl Adams
https://cloudnium.net
推特: https://推特.com/CloudniumFTW
有图比: https://www.有图比.com/@Cloudnium
FB: https://www.FB.com/CloudniumFTW
Friday, May 3rd, 2024 (15:31)
xo Lee Owner [email protected]
You have time to explain these, why not mark the bill as paid?
Friday, May 3rd, 2024 (15:27)
Earl Adams Operator
客服
Hello,
So we are still fighting with Stripe on getting this corrected. Once we do these issues go away. You can always add funds to your account then when it's time to renew the money is already sitting there for you to use.
Thank you,
Earl Adams
https://cloudnium.net
推特: https://推特.com/CloudniumFTW
有图比: https://www.有图比.com/@Cloudnium
FB: https://www.FB.com/CloudniumFTW
Friday, May 3rd, 2024 (15:01)
XO Lee Owner [email protected]
Does it have to be like this every time a contract is renewed??
As shown in the figure, the payment has been completed for a long time, but the financial system still shows it as pending payment??
