Hello,
If you are receiving this email, your account has been added to a list of recent payment disputes. This could be a chargeback, PayPal dispute, or other payment issue, whether it was won or lost. Within the next 24 hours, please create a ticket titled "Returned Payment Fee" and confirm we can generate the standard fee for returned payments. Once paid, we can begin investigating the issue. If you previous resolved this problem, after payment, provide reference number for previous resolution and it may be refunded. We'll then evaluate each case and let you know if any additional amount is owed or if your account is cleared.
If this ticket is not created and returned payment fee not paid, the account will be flagged for closure and services suspended, and then terminated after a short grace period. Do not reply to this email.
Thanks,
The VirMach Team
