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ISP China Telecom packet loss rate often exceeds 50%
Dear Sirs,
We have alreadly used your Cloud services about one month.
And we found a big problem of your Cloud service.
ISP China Telecom packet loss rate often exceeds 50%.
If users from ISP China Telecom visit our website
Our website always cannot be opened, or it is often interrupted.
Very poor user experience.
And as one of China Telecom's users, It is very difficult for us to login remote service.
Once successfully logged in our server.Our server always slowly and stop frequently.
We have to login again and again.
I would like to know if Hetzner has any good suggestions and methods for us to solve this problem?
China Telecom is one of the largest companies in China,its number of users accounts for 40%-50% of the Chinese market.
We have to pay attention to their users’ experience.
Hope to hear from you soon.
Best regards,