港区和美区账号的 GV 都试过,准备入金10美元打电话,近几天全部失败被 decline,卡内资金充足
现已邮件递交给 support,不知有没有用
哪位入金成功的 MJJ 可否分享一下经验,指点一二
2024年1月7日通过 support 已解决
Hi Sherlock,
Thank you ······
I understand ······. May I know the error that you are getting whenever you try to purchase a Google Voice credit? If the error is not clear, can you share a screenshot of the error? Your response is appreciated.
Should you ······
Your transaction can't be completed. To continue this transaction, use a different payment instrument or contact us. Learn more. [OR-HDT-16]
Hi Sherlock,
Thank you for your response. The error that you are getting shows that your account has a risk denied error. Thus I have forwarded your case for evaluation and review to the payments team. I'll make sure to let you know once an update becomes available.
Hi Sherlock,
Thank you for patiently waiting for the determination of your case. According to the payments team the transaction issue that was reported is now resolved. It may take up to 48 hours to make purchases again. If you're still unable to make purchases after 48 hours, please reply to this email.
I’m sorry for any inconvenience you may have experienced and thank you for your cooperation and patience.
To learn more about Google payments, go to the Google Play Help Center.