Dear valued customers,
We regret to inform you about an unforeseen situation on the EPYCROMEJP1 node that happened today (December 23rd, 2023 - GMT+9) leading to unavailability of your services. There was a RAID issue on the node, which is an extremely rare event. We're working hard with the datacenter to solve it, which will take a few hours or longer to finish.
We will send you an email again once the issue is fixed.
We sincerely apologize for any disruption, and we highly appreciate your understanding and patience during this time.
If you have any questions or concerns, please do not hesitate to contact our support team.
With best regards,
Your GreenCloud Team.
尊敬的各位客户：
我们很遗憾地通知您，EPYCROMEJP1节点上今天(2023年12月23日-格林威治标准时间+9)发生的意外情况导致您的服务不可用。节点上出现了RAID问题，这是一种极其罕见的事件。我们正在与数据中心努力解决这个问题，这将需要几个小时或更长的时间才能完成。
一旦问题得到解决，我们将再次向您发送电子邮件。
我们对造成的任何干扰表示诚挚的歉意，并高度感谢您在此期间的理解和耐心。
如果您有任何问题或疑虑，请随时联系我们的支持团队。
向您致以最诚挚的问候，
你的绿云团队。
