看之前有个帖子也是实体卡虚拟卡全部无法验证 自己的账号也有一个是这样 联系客服,谷歌技术正在处理,目测这周可以处理完
Hi Google,
Good day! I hope this email finds you well.
Thanks for being a Google One member! I appreciate your time reaching us out and sharing the details of your concern with your Google Account. Here's a recap of what went over during our last chat interaction which can serve as your future reference:
You have a concern with regards to not being able to access your account due to the verification code that is needed. With that, we checked and did some troubleshooting steps to further try to resolve the issue. We have also consulted your case to our higher tier of support.
As per our higher tier, your issue is already a known issue and they are already working on it to have it fixed. But for the meantime, we may just need to wait for their updates and for the result of their investigation regarding this issue. No worries, I will let you know as soon as possible once there is an update from them.
If you have additional inquiries, please feel free to reply to this email and I will be more than happy to assist you.
Thanks,
Noah
The Google One team
你好谷歌,
再会! 我希望你能收到这封电子邮件。
感谢您成为 Google One 会员! 感谢您抽出时间与我们联系,并通过您的 Google 帐户分享您所关心的问题的详细信息。 以下是我们上次聊天互动中的回顾,可以作为您将来的参考:
您担心由于需要验证码而无法访问您的帐户。 至此,我们检查并执行了一些故障排除步骤,以进一步尝试解决问题。 我们还将您的案例咨询给我们更高级别的支持。
根据我们的更高级别,您的问题已经是一个已知问题,他们已经在努力修复它。 但与此同时,我们可能只需要等待他们的更新以及有关此问题的调查结果。 不用担心,一旦他们有最新消息,我会尽快通知您。
如果您还有其他疑问,请随时回复此电子邮件,我将非常乐意为您提供帮助。
谢谢,
诺亚
Google One 团队