[ol]已采取以下措施:
过去 6 个月内通过支付宝、贝宝或信用卡支付的任何款项均已退还。
如果退款导致您的服务过期,我们将为当前激活的服务提供一周的宽限期。
任何未支付的发票均已取消。任何自动账单将被禁用。
任何激活的服务都将在期满时提出取消请求,如果没有自动提出,请务必自行提出取消请求,因为即使续订,您的账户也将被关闭。
除非另行通知,否则任何有效服务都将持续到到期为止。只有当您符合协议规定的免费支持条件时,才可创建票单。例如,有限支持特惠仅适用于报告导致服务无法使用的有效技术问题。否则,您可能会产生支持票据费用,而且由于我们不再接受您账户的进一步付款,这将导致账户被标记为立即关闭。
一旦所有服务的服务期限到期,您的账户将被关闭。请不要在您的账户上继续付款或续订服务。请勿删除取消请求。如果为您的服务提出的取消请求被删除,所有服务都将改为终止,最多有一周的宽限期。
如果您有任何异议,请随时联系我们,这样我们就可以按照正常的账户关闭流程进行处理,即在收到您有关此事的通知单后立即终止所有服务并关闭账户(在这种情况下,我们仍可酌情提供宽限期)。如果您的账户存在任何付款纠纷,您的服务和账户可能会被立即终止并关闭。如果您有任何其他账户,也可能按照上述规定进行处理,或者在一周宽限期(2023 年 11 月 17 日)后立即终止,而无需另行通知。[/ol]复制代码[ol]The following action has been taken:
Any payments made via Alipay, PayPal, or credit card within the last 6 months have been refunded.
If the refund has caused your service to expire, we will provide a one week grace period for any currently active services.
Any unpaid invoices have been cancelled. Any automatic billing will be disabled.
Any active services will have cancellation requests placed at end of term, if this is not automatically placed, please be sure to place a cancellation request yourself as your account will be closed, even if there is a renewal.
Any active services will continue until their expiry period, unless further notice is provided. Please only create a ticket if you qualify for free support under the agreement. For example, limited support specials will only qualify for reporting a valid technical issue with your service causing it to be inoperable. Otherwise, you may incur a support ticket fee, and as we are no longer accepting further payments from your account, it will result in the account being flagged for more immediate closure.
Once service duration has expired for all services, your account will be closed. Please do not make any further payments or service renewals on your account. Do not remove cancellation request. If cancellation request placed for your service is removed, all services will instead be changed to termination with a maximum of one week grace period.
If you have any disagreements, please feel free to contact us so we can instead proceed with the normal account closure process, which would be immediate termination of all services and account closure upon receipt of your ticket regarding this matter (we may still provide a grace period at our discretion in this case.) If there are any payment disputes on your account, your services and account may be immediately terminated and closed. If you have any other accounts, they may also be processed per the above, or as an immediate termination after the one week grace period (November 17th, 2023) without any further notifications.[/ol]复制代码