3900X
Per our TOS -
Service Transfer
6,2,1 - An existing service may be transferred to another client provided the following conditions are met:
The service to be transferred must be active for at least three months.
The service to be transferred must not have any unpaid or overdue invoices.
The service to be transferred must not have any TOS/AUP Violations on record.
The account initiating the transfer must be in Good Standing, with no TOS/AUP Violations.
The account receiving the transfer must confirm acceptance of the transfer.
The account receiving the transfer must not have any unpaid or overdue invoices.
The account receiving the transfer must not have any TOS/AUP Violations on record.
If you and the other account qualifies, need client relinquishing/accepting the service to open ticket to billing accepting/relinquishing the transfer to proceed. Once they have opened the ticket with billing please advise to proceed.