Due to a multi disk failure in the RAID50 array, we were not able to restore your Storage VM (mentioned above) to its previous state. Please login to your account at cloud.hosthatch.com and use the reinstall feature to start using it again.
We have moved your server to a node with RAID10 HDD storage at no additional cost, for better redundancy and performance of your VM in the future. We will also be issuing 30 days of credit to your account later this week