冬瓜 发表于 2023-11-30 15:42
仅限中国人？
Money back guarantee & refund policy
We do offer a 14-days refund policy on the FIRST order for the specific account, unless otherwise specified, if none of the resources were used. Should there have been an abuse or breach of our TOS on the account - no refunds shall be given.
We do not refund cancelled services. For example, if your service is quarterly and you request a refund after two months, no refunds will be given. No refunds are issued for setup charges, add-on charges, domain-registrations, add-on purchases, SSL certificates or overage charges. In case of AUP violations, any and all refunds are forfeit.
Promotional plans are non-refundable. If the plan is listed under a special category, on a lower price than regular one - it's deemed promotional. Orders originating from China are excluded from the refund policy and these orders would not be applicable for a refund.
Dedicated servers which require a custom setup, order of additional parts or take a longer than usual time to build are NOT entitled to a refund.
Storage VPS servers are entitled to 24-hour refund period, which applies to the first order only.
Cryptocurrency payments are non refundable. No exceptions can be made here.
中文翻译：
退款保证和退款政策
对于特定账户的首次订单，我们提供14天退款政策，除非另有规定，并且在这段时间内未使用任何资源。如果账户存在滥用或违反我们的服务条款，将不予退款。
我们不会为取消的服务提供退款。例如，如果您的服务是季度付款，并且您在两个月后要求退款，则不会给予退款。不会退还设置费用、附加费用、域名注册、附加购买、SSL 证书或超额费用。如果发生接受使用政策（AUP）违规行为，任何退款均作废。
促销计划不可退款。如果该计划列在特别类别下，价格低于正常价格，则被视为促销计划。 来自中国的订单不适用于退款政策，这些订单不适用于退款。
