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Dear valued customer,
we would like to inform you about the upcoming migration of the current service from Osaka DC to our Tokyo DC in the following days: March 2nd – March 3rd, 2023.
Expected downtime: 15 – 30 minutes Your affected VPS’s IP: **********
Maintenance Date: GMT+9
Start Time: 06:00AM Thursday, March 2nd, 2023
End Time: 04:00PM Friday, March 3rd, 2023
The reason behind this migration is that we aspire to provide you with higher performance and connection stability.
As datacenter migration, we will need to change the IP address of your VPS, but no data/software will be affected. You will receive the new IP address by email or by logging in to the Client Area/SolusVM Control Panel
If you wish to keep the current IP, please contact us 2-3 weeks after the migration is completed, as only then the IP range will be reannounced.
Please open a support ticket to our technical department if you need to schedule the migration earlier.We apologize for any convenience this may cause and thank you in advance for your understanding and cooperation.
Sincerely,
Your GreenCloud Team.